Privacy Policy
Last updated: August 2026
At Tueeq, your privacy matters. This policy explains what personal information we collect, how we use it, and the rights you may have over your information.
Who We Are
Tueeq is operated by TUEEQ LTD, a private limited company registered in England and Wales. Tueeq is currently in beta and provides an AI-powered shopping and style discovery experience.
Information We Collect
We may collect information you provide directly to us, such as your name, email address, account details, waitlist information, support messages, and profile preferences. We may also collect information about how you use Tueeq, including searches, saved items, moodboards, likes, product views, clicks, uploaded images, and interactions with recommendations.
How We Use Your Information
We use personal information to provide, maintain, personalise, and improve Tueeq. This may include creating your account, personalising recommendations, improving AI search and product discovery, responding to support requests, analysing product performance, preventing misuse, and sending service-related messages. We may send marketing communications only where permitted by law or where you have opted in.
Affiliate Links and Retailers
Tueeq may display products from third-party retailers and may use affiliate links through partners such as Awin. When you click through to a retailer and make a qualifying purchase, Tueeq may earn a commission at no extra cost to you. Purchases are completed directly on the retailer’s website and are subject to the retailer’s own terms, privacy policy, pricing, delivery, and returns processes.
Third-Party Services
We use trusted third-party service providers to help operate Tueeq, such as hosting, authentication, analytics, email, product data, AI, and affiliate technology providers. These providers may process personal information on our behalf where needed to provide the service.
Data Storage and Security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure. However, no online service can be guaranteed to be completely secure.
Cookies and Similar Technologies
We may use cookies and similar technologies to operate the website, remember preferences, understand usage, and improve Tueeq. Where required, we will ask for consent before using non-essential cookies or similar tracking technologies.
How Long We Keep Information
We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including providing the service, complying with legal obligations, resolving disputes, and improving Tueeq.
Your Rights
Depending on your location, you may have rights over your personal information, including the right to access, correct, delete, restrict, or object to certain uses of your data. You may also have the right to withdraw consent where processing is based on consent. To make a request, contact us using the details below.
Changes to This Policy
We may update this Privacy Policy from time to time. If we make material changes, we may notify users through the website, app, or email where appropriate.
Contact
For privacy-related questions or requests, please contact us at admin@tueeq.com.