Privacy Policy
Last updated: April 2025
At Tueeq, your privacy matters. This policy explains what data we collect, how we use it, and the rights you have over your information.
Information We Collect
We collect information you provide directly to us when you create an account, use our services, or contact us for support. This includes your email address, name, and profile preferences. We also collect usage data such as the products you view, save, or interact with, search queries you submit, and how you navigate the app. This helps us personalise your experience and improve our service.
How We Use Your Information
We use the information we collect to provide, maintain, and improve the Tueeq service — including personalising your For You feed and AI recommendations, processing your requests, and sending you updates about the product. We do not sell your personal information to third parties. We may share aggregated, non-identifiable data for analytical purposes.
Data Storage and Security
Your data is stored securely using industry-standard encryption. We use reputable third-party infrastructure providers and apply best practices to protect your information. While no system is completely secure, we take reasonable measures to protect your personal data from unauthorised access, loss, or disclosure.
Cookies and Tracking
We use cookies and similar tracking technologies to remember your preferences, keep you logged in, and understand how you use Tueeq. You can control cookie preferences through your browser settings or our cookie consent tool. See our Cookie Policy for more details.
Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your data. You can manage most of these preferences directly within the app. For other requests, please contact us at privacy@tueeq.com and we will respond within 30 days.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through the app. Your continued use of Tueeq after any changes constitutes your acceptance of the updated policy.
Contact
For any privacy-related questions or requests, please contact us at privacy@tueeq.com.